Frequently asked questions

Start is a practical home for a small site or private gateway. Orbit adds memory and CPU for several services. Vector, Pulse, Nova and Apex support larger workloads. Compare the exact resource numbers and leave room for updates, data growth and recovery.

No. Each billing term has its own listed catalogue price. The comparison and checkout show the full amount and its monthly equivalent. Choose the term that fits your project after reviewing the total.

Moldova reduces the base VPS price by 5%. The resource allocation and platform privacy standard stay the same. Optional paid extras retain their stated prices. The summary separates the regional reduction from those extras.

The listed VPS plans include unmetered transfer on a shared uplink of up to 2 Gbps. Dedicated plans have their own port specifications. Actual throughput depends on the route, destination, contention and workload; unmetered describes the transfer allowance, not a guaranteed constant speed.

Additional IPv4 addresses and enhanced 2,000 Gbps L3/L4 DDoS protection are priced options in the VPS configurator. Control-panel software that requires a commercial licence still requires that licence. Review every line before checkout.

Yes. The server overview lets you review another plan and the applicable adjustment before confirming. Protect the change with a recovery point. A move to a smaller disk may require a migration instead of an in-place reduction.

No identity-document upload is required for a VPS account. Use an alias and keep your access key private. Domain registrations can require accurate private registrant details according to the extension.

We do not collect VPS packet contents or build activity profiles from customer traffic. The account still needs the service, billing, security and support records described in the data policy. Your guest OS and applications have their own logging settings.

A DMCA-format notice does not trigger automatic removal of a customer service. Reports are assessed under the platform policy and applicable service rules. Exploitation, malware, fraud and attacks remain prohibited.

Yes. You control the guest system and may run a private gateway within the acceptable-use policy. Configure its authentication, encryption, firewall and logging deliberately. A private VPS account does not automatically configure your VPN software.

No. Public-chain transactions can expose addresses, amounts and timing. Monero is a separate available method. Review the characteristics of the network and wallet you choose; an alias-based hosting account does not change a blockchain.

Bitcoin, Ether, Solana, Litecoin, Monero, USDC on Ethereum, USDT on Tron and USDT on Ethereum. These are eight methods across seven assets. Only use the network shown on the selected invoice.

No. Choose either the Tron or Ethereum USDT method, then use that exact network. A token with the same ticker on another network is not the same supported payment.

Reopen the invoice and obtain a current quote before transferring. Do not rely on an expired QR or screenshot. If a transfer was already made late, keep the reference and transaction identifier and request a review.

A crypto invoice does not grant access to your wallet. You decide when to transfer. Renewal settings and account credit are controlled in Billing; review the selected action and amount before confirming.

Yes. Billing keeps the order references and invoice records together. Open an invoice to inspect its service, amount and payment method, then download the record for your own bookkeeping.

VPS deployment is designed to finish within 60 seconds after the payment step is complete. The order timeline leads to connection details and the control panel. Dedicated machines follow their specific preparation sequence.

Daily encrypted backups retain seven recovery points. You can also create on-demand snapshots before a change. For databases, use an application-consistent export and test a restoration; a disk snapshot alone is not a guarantee of transaction consistency.

Yes. Reinstall is available from the server controls with a confirmation of the target machine. Preserve the required data before proceeding, choose the image deliberately and verify the new SSH host fingerprint afterwards.

You control the guest OS, applications, updates, access keys and application data. We maintain the underlying platform and help with infrastructure issues, migration planning and recovery workflows. Support can help you find a path without taking permanent control of your application.

Use the console to inspect access and firewall settings. Keep it available while testing changes. If you need help, include the server reference and the symptom in a private support conversation, without sending a private key or wallet secret.

Yes. Keep yourself or your authorised organisation as the registered holder. Official privacy or redaction is enabled where the extension supports it; this does not require transferring ownership to a proxy service.

Eligibility and published fields differ by registry and extension. The registration record must stay accurate. Review the resulting WHOIS or RDAP publication rather than assuming every field can be hidden.

Yes. Choose managed DNS or supply custom nameservers. Changing nameservers delegates the whole zone, so copy mail, verification and subdomain records before a switch.

Yes. We help inventory the move, prepare the destination, agree on a cutover and verify the service. Keep the source available through the rollback window. Share a plan and service details, not your private keys.

Open a conversation in the client area. Keep the server or invoice reference with the message so the engineer can follow the context. Replies and attachments should contain only the information needed to solve that issue.

Your first standard VPS has a 30-day refund window from initial activation. The policy explains eligibility, excluded domain and licence charges, and returning crypto in the same asset and network.

Yes. Manage renewal from Billing. The service remains available through its paid period when renewal is disabled. Export data and verify recovery copies before the final service date.